Disaster recovery processes are tested as per a defined test cycle with any observations from the tests then being used to further improve recovery plans and capability.
We define and maintain key design standards which include minimum acceptable levels of resilience and recovery for all IT services based upon their assigned criticality. Data centre fail over is configured in the systems and does not require human intervention, minimising any disruption.
Frequent backups are taken, with copies maintained securely offsite, to enable data recovery as part of the business continuity programme.