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What level of straight-through processing exists on the platform?

Our platform offers online validation and self-certification, ensuring processes can be completed correctly first time. You can submit straight-through applications online, this can save you five days or more, gives you real-time feedback, and allows you to track progress online.

The following are some of the straight-through processes available:

  • A quick and easy online Bed & ISA process
  • Pension cash or Re-Reg transfer-in requests where the ceding scheme is
    Origo enabled
  • Online one-off customer withdrawals of up to £75,000 for accounts held in a customer’s sole name
  • Add and update adviser fees - there’s no need to send us the hard copy of the client’s fee instruction. You just have to keep a copy on your file
  • Set up and amend Direct Debit and regular withdrawal instructions
  • An enhanced Expression of Wish, including cascading nominations, can be instructed online without sending us any paperwork
  • Crystallise up to £300,000 (£75,000 tax free cash)
  • We also accept online instructions for GAD reviews, merging flexi-access drawdown sub accounts, and moving from capped to flexi-access drawdown
  • Validate a client’s bank account.