Our platform makes setting up and manging your clients’ withdrawals simpler and more convenient. You can;
You can find further information on withdrawing money, one-off payments, and timescales in our money out leaflet.
If your clients want to redeem some of their funds, they have full flexibility to choose a date from the 1st to the 28th of the month to be paid their regular money or pension income.
It’s quick and easy to amend payment dates on the platform no later than ten days before the next scheduled payment date. Alternatively, your clients can change when they receive their money themselves, by using our online Customer Centre.
If your clients want to receive natural income payments, you can easily select when the income distributions are paid.
Distributions can either be paid immediately, meaning your client will receive more frequent payments; or they can be rolled up into a single payment and paid regularly on a monthly, quarterly, half-yearly or yearly basis.
Managing your clients' income and withdrawals online can make it three to five days quicker for them to receive their money.
Clients who are signed up to our online Customer Centre can request withdrawals online, up to a value of £75,000, for ISA and Collective Investment Account (CIA). Requests from Collective Retirement and Collective Investment Bond are not available to your clients online.
Your clients have a third option for receiving distributions:
If your clients hold model portfolios, all distributions by default will pay to product cash. If your clients hold loose assets the distribution will be reinvested in the originating asset. Each client account can then be reconfigured in one of the three ways outlined above.
