Important information
To satisfy the deadline dates below, we must receive a complete application, with no outstanding information requirements and payment (where appropriate). For transfers in, this includes a full breakdown of the transfer being provided by the transferring provider.
Trades in progress
If there are trades in progress on your client’s account when we attempt to place your client’s instruction, we will wait until these have cleared before placing the new instruction.
This may impact instructions submitted to us close to the deadlines shown below. To reduce the likelihood of any delays, please submit any business as far in advance of the deadline as possible.
Please note that in some circumstances these deadlines will be different to previous years.
Cash
The following deadlines are the dates which give you the utmost assurance that payments will be processed in time for tax year end. For some transactions, if your client’s money is already invested within one of their tax wrapper’s cash accounts, these transactions can complete after the deadlines below. For more information about our cash accounts, please see straightforward cash management.
PROMPT
The majority of our processes can now be completed online, meaning your clients' transactions get completed straight through and as quickly as possible. For any transactions that can’t be completed online please use PROMPT, our online mail processing tool, to ensure your instruction goes straight into our relevant processing team.
Tranche payments
Check the bank's payment limits - if they are below the contribution amount, your client could ask the bank to increase the limit, or consider sending the contribution in tranches. Ensure that there are enough working days for all tranche payments to arrive before the tax year end. Alternatively, use CHAPS for faster processing.
Important tax allowances
Investment type |
Allowance |
ISA allowance |
The ISA allowance is £20,000 for 2024/25 |
JISA allowance |
The JISA allowance is £9,000 for 2024/25 |
CGT allowance |
The Capital Gains Tax (CGT) exemption allowance is £3,000 for 2024/25 |
Money in deadlines
The deadlines below show the dates and times by which we must receive a payment at our head office in order for it to be applied in the current tax year.
Payment type |
Deadline |
Debit card payments (Online only) |
5 April 2025 by 12 midday |
Electronic payments |
4 April 2025 by 5:00pm |
Cheque (including any brought to our offices in person) |
3 April 2025 by 11:00am |
Top tip – please include the customer’s sub account number (it’s in the format AC9999999-999) on the payment reference and ensure the payment made matches the figure submitted on the online application – this makes it much faster for us to be able to match and invest the payment. |
ISA Reporting tools We have three reports to help you identify opportunities this tax year end: 1. Unused ISA allowance - see your client's remaining ISA allowance. 2. ISA allowance report - see additional permitted subscriptions or regular contributions being made before tax year end. 3. Client by adviser report - identify clients who could Bed & ISA from a CIA. Just click on 'reporting' from our platform homepage. |
Our Bank Details
Bank account name |
Account number |
Sort code |
Quilter Investment Platform Ltd Collections Client Account |
42087058 |
56-00-68 |
The account details above relate to ISA and CIA payments only. If you are also making a payment for the CRA or the CIB, these should be sent as separate payments to the bank account detailed on our payments flyer.
Online Bed & ISA
Instruction type |
Deadline |
CIA sale and ISA investment in the 2024/25 tax year OR If you’re selling units from the same model in a CIA to fund two ISAs in the 2024/25 tax year. |
22 March 2025* by 5:00pm
19 March 2025* by 5:00pm (This is because the second sale will queue until the first is complete.) |
* We have extended these deadlines slightly to give you a little extra time to submit these instructions.
Cross Wrapper Transfer
Instruction type |
Deadline |
All other inter-product transfers where the investment takes place in 2024/25 tax year: CIB to ISA/JISA/CIA/CRA CIA to JISA/CRA/CIB ISA to JISA/CIA/CRA/CIB |
21 March 2025 by 5:00pm |
Direct Debit cut-off deadlines
Instruction type |
Deadline |
All set-ups, amendments and cancellations |
10 working days prior to collection |
Switching & Withdrawals
Method |
Type of application |
For tax year |
Deadline |
Switch / Withdrawal |
Online |
Sale within 2024/25 |
4 April 2025 by 10:30am* |
Switch / Withdrawal |
Paper (including fax) |
Sale within 2024/25 |
3 April 2025 by 5:00pm |
* this is for funds that trade in 1 day. You will need to trade a day earlier (3 April) for any funds with a 2-day trading cycle.
CGT
Sales placed in order to crystallise CGT gains / losses need to be placed as per the above deadlines.
CGT Tool This intuitive tool enables you to: - carry out enhanced 'what if' scenario planning Use the tool to create a tailored report for all client types, including trusts. View our guide to find out more. |
How do I guides
Find out more about account management processes online with our How do I use the platform guides. These contain step by step instructions such as How do I set up a bed and ISA?
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