Keeping your investments safe is of utmost importance to us.
We use the latest security features to protect you when accessing your investments through our online Customer Centre and we employ a team of cybersecurity and fraud prevention experts to protect your data and your investments.
We have robust processes and security features in place to protect your investments and we continually review these to keep us ‘one step ahead of fraudsters’ and emerging threats. These include:
There are people who will look to impersonate employees from financial institutions in order to gain access to your personal and financial information. So it’s important that you always stay vigilant and be aware of unsolicited calls and emails.
There are things that Quilter will never ask you to do either via email or phone:
If you aren’t expecting a call from us and are suspicious, we recommend you end the call and call us using the number we provide on our correspondence or website.
If you suspect that fraud is being perpetrated against Quilter or you as a customer, you can confidentially bring this to our attention by detailing your suspicions on our 'Scam reporting form' page.
There are also steps you can take to keep yourself safe from online fraudsters and scammers.
If you would like further information on keeping yourself safe from fraud and investment scams visit our 'Stay safe' page on Quilter.com.
